Remote management and commands
This page is the device’s point of view: what each remote command does on the screen. The Manager-side buttons live in Devices — this page explains their effect on the player.
How commands reach the device
Section titled “How commands reach the device”The player checks in about every 30 seconds. Nothing is pushed instantly — a command’s effect appears on the screen within about one check-in.
What each command does on the screen
Section titled “What each command does on the screen”| Command | What you see on the screen |
|---|---|
| Stop playback | The screen goes fully black and stays black until Restart playback or a new campaign is published. |
| Restart playback | The current content re-renders from scratch — recovers a stuck screen and un-pauses a stopped device. |
| Restart app | The player kills and relaunches itself in about a second. Works on any box — the universal recovery. |
| Update player | Forces an over-the-air update check now. See Updating the player. |
| Volume | Media volume jumps to the level you set; nothing appears on screen. |
| Autoconfiguration | Applies or reverts the device-tuning bundle silently. See Autoconfiguration. |
| Reboot / Power off | Only on devices with power privileges — see below. |
| Reload content (bulk) | An immediate content re-sync; a download indicator may appear. |
| Demo (from Templates) | Teal, labelled rectangles outline the template’s zones for about 10 seconds, then playback resumes. |
The Demo preview draws each zone as a labelled outline over whatever is currently playing:
Which commands need special privileges
Section titled “Which commands need special privileges”The player is honest about what it can and cannot do on your hardware. It only advertises Reboot, Power off, and a true kiosk lock when the box can genuinely perform them — which needs Device Owner provisioning or a rooted device. Customer-supplied boxes installed from an APK are neither.
On an ordinary box, these controls are either absent or the device honestly reports that it cannot run them.
Watching a download
Section titled “Watching a download”During a content re-sync, the player shows a “Downloading… NN%” pill with a progress bar at the top-center of the screen, then returns to playback when the download finishes.
The live screen preview
Section titled “The live screen preview”The Manager’s device preview is fed by the player: it captures the current frame and uploads it, roughly every 30 seconds while the preview is open. This is invisible to anyone watching the screen.