Plans, trial and billing

The Plans screen (nav rail Plans / «Тарифы» / «Tariflar», or /subscription) is where you start the free trial, work out what a plan costs, and ask to buy one. In Media24 you do not pay online here — you configure a plan and send a request that a Media24 operator reviews and approves.

Understand how Media24 licensing works

The most important thing to know before you buy: screens (devices) and cloud storage are two separate subscriptions. They are configured on two separate cards, bought with two separate requests, and each one runs on its own term and expires independently. Buying screen licenses does not add storage, and buying storage does not add screen licenses.

Device licensing is capacity-based. A plan for N screens covers your first N confirmed devices, in the order you enrolled them — there is no per-device activation step and nothing to assign. If you hold licenses for 10 screens and you have 12 confirmed devices, the first 10 (by enrollment order) can receive published campaigns and the extra 2 cannot, until you buy more capacity.

Caution

Devices and storage are separate purchases. Buying screen licenses does not add storage, and buying storage does not add screens. You submit two requests, and the two subscriptions expire independently.

Start your free trial

A brand-new workspace gets a 14-day free trial: up to 3 screens and 20 GB of storage, with no card and no operator approval — it starts instantly. If your workspace is eligible, the Plans screen shows a Start free trial banner above the two plan cards.

A new workspace can start the free trial with one click — no card, no approval

Once you click Start free trial, the banner changes to Trial active until the end date, and the trial subscriptions (screens and storage) are granted right away.

While the trial runs, the banner shows the date it ends

After the trial ends and lapses, the banner disappears — the calculator and request flow below stay available so you can buy a paid plan.

Note

The trial is once per workspace, ever. No card is required, and a second attempt is refused with “The free trial has already been used.” Each workspace (organization) has its own trial.

Calculate a devices plan

Open the Devices plan card. Set how many screens you want with the − / count field / + stepper (any number from 1 to 100 000). The label beside the stepper shows the per-device price at your current count, and the Per-device price by fleet size table below highlights the tier your count falls into.

The per-device price gets cheaper as your fleet grows — this is a regressive scale, and the tier’s price applies to every device on your account:

Devices	Monthly (per device)	Annual (per device)
1–10	89 000 UZS	75 000 UZS
11–30	75 000 UZS	65 000 UZS
31–50	65 000 UZS	55 000 UZS
51–100	49 000 UZS	39 000 UZS
101+	39 000 UZS	29 000 UZS

Ten screens on Monthly billing: the 1–10 tier applies, 890 000 UZS / month

Because the tier price applies to every device, crossing a tier boundary can lower your total. Add one more screen and watch the count roll into the next, cheaper tier:

Eleven screens cost less than ten: the whole fleet moves to the 11–30 tier price

Tip

Crossing a tier boundary can lower your total. With 10 screens on Monthly billing the total is 890 000 UZS, but with 11 screens it drops to 825 000 UZS — because the cheaper 11–30 price then applies to all of them.

Choose monthly or annual billing

Each card has its own Monthly / Annual toggle. Choosing Annual shows the discounted per-month price, the annual total (paid up front — annual is 12× the discounted monthly), and the exact You save amount for your configuration. The saving is worked out per tier and shown in the result panel — it is not a flat percentage.

Annual billing for ten screens: 750 000 UZS / month, 9 000 000 UZS / year, saving 1 680 000 UZS

Note

The annual discount depends on your tier. The Annual option carries a savings badge, and it shows the real percentage for the plan you have configured — a smaller fleet saves less than a larger one, so the badge changes as you change the device count or storage package. The exact yearly amount is always in the result panel, and the tier table lists both the monthly and the annual per-device price.

Calculate a storage plan

Open the Storage plan card. Every workspace starts with a free 5 GB base that is not purchasable; storage plans are add-ons on top of it. The Cloud storage dropdown offers five packages:

• +10 GB — 249 000 UZS / month (199 000 UZS / month on annual)
• +30 GB — 369 000 UZS / month (299 000 UZS / month on annual)
• +50 GB — 615 000 UZS / month (495 000 UZS / month on annual)
• +100 GB — 1 225 000 UZS / month (979 000 UZS / month on annual)
• +200 GB — 1 835 000 UZS / month (1 469 000 UZS / month on annual)

The Cloud storage dropdown: five add-on packages on top of the free base

Note

The free 5 GB is not purchasable. The smallest storage package is 10 GB, added on top of the base. To see how storage quota and add-ons work, read Storage and quotas.

Send a purchase request

When a plan is configured, click Send request on that card. A confirmation appears — “Request sent. An operator will review it.” — and the request drops into your My requests list below as Pending review.

A Media24 operator then reviews your request and either approves it (which grants the subscription) or denies it. The review is done by a person; no turnaround time is promised anywhere, so plan ahead rather than expecting instant activation.

Because devices and storage are separate subscriptions, buying both means sending two requests — one from the Devices card and one from the Storage card.

Note

Prices are computed on the server. The calculator is a live preview; the amount stored on your request is recomputed on the server from the published tariff, so the price you see and the price on the request always match.

Track and cancel your requests

The My requests list shows one row per request — the product (a device count or a storage package), the billing period, the amount, and a status: Pending review, Approved, Denied or Canceled. When an operator denies a request, their note appears on the row so you know why. A Cancel action is shown on Pending review rows only — once a request is approved or denied, only the operator’s decision stands.

My requests: a pending row you can cancel, and a denied row with the operator's note

Note

Only pending requests can be canceled. A request that an operator has already approved or denied cannot be canceled, and only the operator decides approvals and denials.

What an approved request grants

Approving a request grants an independent subscription for that one product. The term starts from the moment of approval and runs 1 month for a monthly request or 12 months for an annual one. A device request grants screen capacity; a storage request grants extra cloud storage. The two never mix — each granted subscription has its own start and end date.

View your subscriptions from the top bar

The top bar has a Subscriptions icon (the card-membership icon) that opens a read-only Read-only license overview. For a regular workspace this dialog shows No active subscriptions even when a plan is active — it reads from an operator-only source, so it is not a reliable place to check your plans. Your granted plans are reflected in your My requests history above and in the Storage indicator on the Content and storage screen.

The Subscriptions dialog is a read-only overview and may show no rows even when a plan is active

What happens when a subscription expires

Devices and storage expire independently, and they behave differently at expiry.

• Devices — publishing to a screen requires an unexpired device plan; there is no grace on screen seats. When a device plan expires, screens beyond your remaining paid capacity stop receiving new publishes, and validating a campaign that targets them shows “No targeted device has an active subscription.”
• Storage — purchased storage keeps counting for 7 days after it expires (a grace window). After that the extra space is removed, your quota drops back toward the free 5 GB base, and any upload that would exceed your quota is refused.

Caution

Publishing needs an unexpired device plan. There is no grace on screen seats — the day a device plan expires, screens beyond your remaining paid capacity stop receiving new campaigns. Purchased storage is different: it keeps counting for 7 days after expiry, then the quota drops back.

To buy more screen capacity before you hit it, see Devices; for storage limits and what counts against them, see Storage and quotas; and to understand why a screen might not be receiving a campaign, see The campaign editor.

See also

• Storage and quotas — the free base, add-ons and how quota is measured.
• Devices — enrolling screens and the capacity they consume.
• Launch your first campaign — starting the trial is step one of getting a screen playing.
• Plans and billing FAQ — short answers to common billing questions.