The campaign editor

The campaign editor is where you build a campaign: choose a template, add your content, set a schedule, pick the screens, and launch. It is one long form organized into four numbered steps you expand one at a time.

You reach the editor by creating a campaign (+ Campaign on the Campaigns screen), by choosing Edit on a campaign’s card menu, or with the EDIT button on a campaign’s detail page. The editor lives at /campaigns/{id}/edit, and that URL survives a page refresh.

The editor header

Across the top of the editor you have:

• An editable title — click it and type to rename the campaign inline.
• The status badge — the campaign’s current status.
• SAVE — stores your changes as a draft (see SAVE vs START).
• ✕ — leaves the editor, returning to wherever you opened it from.

The editor header and step 1 — title, status, SAVE, and the four numbered steps below

The four steps are Create content, Set schedule, Choose places, and Launch campaign. Work through them in order.

Step 1 — Create content

This is where the campaign’s look and its media come together.

Pick a template

A template defines the on-screen layout — one full-screen zone, or several zones (for example, a video area plus a ticker). Click the template card to open the template picker and choose one. Picking a template lays out its zones ready for content.

The template picker — choose the on-screen layout

Choose a scene

A template can own several scenes — each scene is a different zone layout the same template offers. When a template has more than one scene, a scenes dropdown appears; pick the one you want. A campaign plays exactly one scene.

The scenes dropdown — a template can offer several layouts; a campaign uses one

Work with zones

For a multi-zone template, the editor draws the layout as a canvas. Click a zone to make it active; a strip of zone tabs lets you switch between them. Whatever you do next (add content, set rules) applies to the active zone.

A multi-zone layout — click a zone to make it active

Add content

With a zone active, click the Add button. It offers three sources:

• From content storage — pick from your existing content.
• From a playlist — insert a whole playlist at once.
• File from device — upload a new file straight into the zone.

Add content — from storage, from a playlist, or a fresh upload

From content storage — pick the files to add to the zone

From a playlist — drop a whole reusable list into the zone

Note

From a playlist behaves differently depending on the zone. Dropped into an empty zone, the playlist stays linked: the zone follows the playlist. But editing the playlist later does not change what plays on your screens until you re-publish each campaign that uses it. Dropped into a zone that already has content, the playlist’s items are copied once, as a snapshot — later playlist edits never touch that zone. See Playlists.

Set per-item rules

Each item has a Rules action opening a dialog where you control when and how that item plays:

• Validity — unlimited, or a start/end date range.
• Days of the week and time of day — all day, or a time window.
• Play duration — how long the item shows (see the caution below).
• Rotation — 0°, 90°, 180°, or 270°, for screens mounted in a fixed orientation.
• Scale / fit — how the item fills the zone (Auto, and other fit modes).
• Interruption allowed — whether a higher-priority item may interrupt this one.

The Rules dialog — validity, weekdays, and time windows

The Rules dialog, lower half — play duration, rotation, scale, audience (disabled), interruption

Caution

Play duration works only on multi-zone campaigns. On a single-zone (full-screen) campaign, the per-item play duration is not applied — the image shows for the default 10 seconds regardless of what you type. On a multi-zone campaign, the duration you set is honored end-to-end. Set it where it works; on a full-screen campaign, plan around the 10-second default.

Note

Rotation is for fixed-orientation screens. Set 90/180/270 when a TV is mounted sideways or upside down and the player rotates the image to match. A rotation change reaches a screen within about one sync cycle (roughly 15 seconds).

Note

The Audience section is visible but turned off. Audience targeting relies on camera analytics, which are not connected in Media24. The controls are shown for reference but do nothing — the product is honest about this rather than hiding the section.

Per-item actions

Each item row has an overflow (⋮) menu with Preview, Duplicate, Rules, and Delete. On a multi-zone campaign, a separate Copy to zone… button on the row copies the item into another zone.

The item row menu — Preview, Duplicate, Rules, and Delete (Copy to zone is a separate button on the row)

Zone Rules and Zone Settings

At the zone level you have two more dialogs:

• Rules (rotation policy) — how the zone’s items cycle: Alternate playback, how many content units per cycle, the play order, and whether to resume from the same spot on an update.
• Settings — a cross-device sync group so several screens play in step, with a master toggle.

Zone Rules — how the zone's items rotate and cycle

Zone Settings — a cross-device sync group and its master

Resolution hints

If an item’s resolution does not match its zone (for example, a portrait image in a landscape zone), the editor can show a small mismatch hint next to the item, reminding you that the chosen Scale mode will letterbox or crop it. Use the fit modes in the item’s Rules to control how it fills the zone.

Step 2 — Set schedule

Step 2 controls when the campaign runs.

• Unlimited — leave the run window open-ended, or turn it off and set From and To dates and times.
• Sequential switching — play the campaign’s items in sequence.
• Add rule — add periodicity rules for finer control: each rule card carries its own date bounds, weekday chips, month chips, and time windows, and can be copied or deleted.
• Budget — an amount and currency.

Step 2 — the run window, periodicity rules, and the budget fields

Note

Budget is planning metadata only. The amount and currency here are for your own planning. Media24 does not charge anything or track spend against them.

Step 3 — Choose places

Step 3 picks the screens the campaign plays on.

• Parameters opens the device tree — pick the screens (and folders of screens) to target. A device-count chip shows how many are selected and also opens the picker.
• Geotargeting — turn it on to also filter by location, drawing circular zones on a map. See Geotargeting for the full walkthrough; a screen without saved coordinates is excluded while geotargeting is on.

Choose places — pick the screens from the device tree

Geotargeting on — add circular zones to filter targets by location

Step 4 — Launch campaign

Step 4 has the START button. Pressing it validates the campaign and publishes it. It lands Active (start date now or past) or Planned (future start date). See what START does.

Step 4 — press START to validate and publish

SAVE vs START

This is the one thing to get right.

Caution

SAVE parks your work; START puts it on the screens. SAVE stores your changes as a draft revision and returns a running campaign to Draft — your screens keep playing the previously published content. To actually put your changes on air, press START. (Saving a Stopped campaign leaves it Stopped.) See Campaign statuses and lifecycle.

After SAVE, a running campaign shows the Draft pill — press START to publish again

Multi-template campaigns

The editor has a Multi-template toggle at the top. Turning it on lets one campaign carry several template blocks, each with its own content and screens — useful when different screens should show different layouts under one campaign. See Multi-template campaigns.

Why START can fail

If START fails, the editor shows a single general message (“Could not launch”) rather than a specific reason. Work through this checklist — it lists the reasons a launch is blocked and how to fix each. The code column is only for support requests.

Code (for support)	What it means	What to do
PLAYLIST_EMPTY	A zone or template has no media	Add at least one item to every zone
MEDIA_NOT_READY	A file is still processing, not approved, or outside its active period	Wait for processing, approve it in Content, or fix its active dates
MEDIA_INVALID	A duplicate or broken media reference	Remove and re-add the item
SCHEDULE_RANGE_INVALID	The start/end is missing or the end is not after the start	Fix the dates in step 2
SCHEDULE_POLICY_INVALID / TIMEZONE_INVALID	A broken schedule policy or timezone (rare)	Recreate the campaign, or contact support
TARGET_EMPTY	No confirmed screen matches	Pick screens in step 3, and confirm the screen first
TARGET_DEVICE_UNAVAILABLE	A picked screen was deleted or is unconfirmed	Reopen the device picker and re-pick
TARGET_INVALID / TARGET_QUERY_FAILED	An internal targeting error	Re-pick the screens and retry
GEO_ZONE_INVALID / TARGET_GEO_EMPTY	A bad geo zone, or the zones exclude every screen	Fix the zones; screens without coordinates are excluded — see Geotargeting
ENTITLEMENT_REQUIRED	No targeted screen has an active subscription	Start the trial or a plan — see Plans
TEMPLATES_EMPTY	Multi-template mode with no template blocks	Add a template block
DEFINITION_INVALID	The campaign could not be read (rare)	Recreate the campaign, or contact support
CAMPAIGN_ARCHIVED	Archived campaigns cannot be published	Restore the campaign first
CAMPAIGN_REVISION_CONFLICT	Someone else changed the campaign	Reload the campaign and redo your edit

See also

• Campaigns — the list, card menu, and detail page
• Campaign statuses and lifecycle — SAVE vs START, and the six statuses
• Content and Playlists — the media you add
• Geotargeting — filter targets by location
• Multi-template campaigns — several layouts in one campaign
• Plans, trial and billing — the subscription a publish needs